# Alert Banner

A short notice across the top of every page, such as new hours or a delay.

Source: https://docs.lookoutridgeit.com/plugins/alert-banner/

Every website has this screen. An Editor can use it, not just an Admin.

An alert banner is a short notice at the top of every page. "Shipping is
running two days late." "We are closed Monday." "Come see us at the county fair
this weekend."

Go to **Plugins**, open the **Site Layout** group, and click **Alert
Banner**.

Until you add one, your website shows no banner at all.

## Where the banner shows

The screen tells you this in a box called **Where these appear**. Here it
is in short.

**On a computer**, the banner floats over the top of the page. It covers the
top of your menu until the visitor closes it.

**On a phone**, it sits above the header instead. It pushes the page down, so
it covers nothing. It scrolls away as the visitor reads.

Short messages work best in both places.

## Adding a banner

Click **New banner**. A form called **Add a banner** opens.

1. Check that **Enabled** has a check mark. With it off, the banner never
   shows, but it stays on your list.
2. Type your words in **Message**. Plain text only, up to 200 letters. A
   banner with no message never shows.
3. Set the dates, if you want them. See the next part.
4. Pick a **Tone**. That is its color.
5. Add a link, if you want one.
6. Pick how it goes away, under **Dismissal**.
7. Look at the **Preview**.
8. Click **Save**.

You are taken back to the list, and you see **Banner added.**

![A banner open in the form, with its Enabled checkbox cleared. Six numbered marks: 1 on Enabled, 2 on the Message box, 3 on the Tone choices, 4 on the Dismissal choices, 5 on the Preview, 6 on the Save button.](https://docs.lookoutridgeit.com/_astro/alert-banner-edit.BkDRCeS1_Z1PFOpU.webp)

*A banner in the form. With Enabled cleared, it never shows.*

The numbers in the picture match the steps:

1. **Enabled** turns the banner on or off.
2. **Message** holds your words.
3. **Tone** sets the color.
4. **Dismissal** sets how it goes away.
5. **Preview** shows how it will look.
6. **Save** puts it live, if it is enabled.

**Warning**
There is no draft here. The moment you click **Save**, the banner is on your
website for everyone, if it is enabled and its dates have come.

Read the message one more time before you save.

## Dates

**Start date** is the first day it shows. Leave it blank to start right away.

**End date** is the last day it shows. Leave it blank to keep it up until you
turn it off.

Both days count. A banner that ends on Friday still shows all day Friday. The
form tells you what day it is on your site, so you can check.

If the end date is before the start date, the form warns you. That banner can
never show.

## Tone and color

**Tone** picks the color from your website's own palette. There are six:
**Brand**, **Accent**, **Success**, **Warning**, **Danger** and **Neutral**.

Want one exact color instead? Open **Custom color** and pick it. That color
wins over the tone. Your website picks black or white words to go on top, so
the words stay easy to read.

## A link

The **Link (optional)** part adds a button to the banner.

- **Label** is the words on the button, such as "See the details".
- **Address** is where it goes. For a page on your own site, start with a
  slash, such as `/contact`.

You need both. A label with no address, or an address with no label, is left
off.

## Wait before showing

**Wait before showing** is how many seconds to pause after the page opens. Then
the banner slides down. It starts at 1. Type 0 to show it at once.

The short pause makes people notice it.

Leave any number box blank and it uses its starting value. That goes for the
seconds here and the numbers under **Dismissal** below.

## Dismissal: how it goes away

Pick one of three.

| Choice | What it does |
| --- | --- |
| **Close button** | Stays until the visitor closes it. Then it stays closed on that visitor's screen for the number of days you type. It starts at 7. |
| **Hide by itself** | Fades away on its own after the number of seconds you type. It starts at 10. It has a close button too. |
| **Always visible** | No close button. It shows on every page, every visit. |

Pick **Always visible** only for something that truly matters. Visitors on a
computer cannot get it off the top of your menu.

### When a closed banner comes back

A visitor who closed your banner does not see it again, until the number of
days runs out.

Change the words, and it comes back for them right away. That is on
purpose. New words are news. This counts the message, the link label and the
link address.

Change only the color, the tone or the dates, and it stays closed. They have
already read those words.

## The Preview

The **Preview** part at the bottom of the form draws your banner twice: once
for a computer, once for a phone. It updates as you type.

It shows the look only. The timer and the close button do not work in it.

## The list of banners

Each banner is one row. The columns are **Status**, **Message**, **Window**
(its dates), **Tone** and **Dismiss**.

![The Alert Banner list with two banners. Four numbered marks: 1 on the New banner button, 2 on a Showing now status, 3 on an Off status, 4 on the up arrow of the second row.](https://docs.lookoutridgeit.com/_astro/alert-banner-list.DKgYmRYP_9JSlV.webp)

*Two banners. The top one is live. The second one is switched off.*

The numbers in the picture:

1. **New banner** adds one.
2. **Showing now** is the one visitors see.
3. **Off** means **Enabled** is cleared.
4. The arrows change the order.

The **Status** column tells you what the public sees right now:

| Status | What it means |
| --- | --- |
| **Showing now** | This is the one on your website. |
| **Live, but below** | It could show, but a banner higher up wins. |
| **Scheduled** | Its start date has not come yet. |
| **Ended** | Its end date has passed. |
| **Off** | **Enabled** is off. |
| **Needs a message** | The **Message** box is empty. |

Click a message to open that banner and change it. Click **Save** when you are
done. You see **Banner saved.**

## Only one banner shows at a time

Your website shows one banner only: the first one on the list that is live
today. Every other live banner waits below it.

Use the **↑** and **↓** arrows on a row to move it up or down. The order
changes at once. You see **Order updated.**

So you can line up a few in advance. Put this week's notice at the top, and
next month's under it with its own dates.

You can keep up to 20 banners.

## If someone else saved first

Two people may have this screen open at once. If they save first, your save
stops. A note says someone else saved changes. Your work is still on screen.

- Click **Save again** to put your version live. Theirs is replaced.
- Click **Discard** to load their version instead. Yours is dropped.

## Deleting a banner

**Warning**
Delete is permanent. There is no Trash for banners, and nothing brings one
back.

If you only want it gone for now, open it and take the check mark off
**Enabled** instead. It stays on your list for next time.

Click **Delete** on the banner's row. Your browser asks you to confirm. The
banner is gone from your website at once.

## When the banner is not showing

Look at its **Status** first. It tells you why.

If it says **Showing now** and you still cannot see it, you may have closed it
yourself. Your browser remembers that. Open your website in a private window
to check. That is **Cmd+Shift+N** on a Mac, or **Ctrl+Shift+N** on Windows, in
Chrome.

If that is not it, [tell us](https://docs.lookoutridgeit.com/help/getting-support/).
