# Step 7: Test your inquiry form

Your website has two forms: the one on your **Contact** page, and the quote
form. Both save the inquiry and both send you an email.

Test them yourself now. It takes five minutes, and it is the only way to know a
customer can reach you.

:::caution[Warning]
Use your own name and your own email address.

The form sends a real email to whatever address you type in it. Never test with
a customer's address.
:::

## The checklist

### 1. Send yourself a contact inquiry

1. Open your live website and go to the **Contact** page.
2. Fill in **Name**, **Email** and **Message**. Write something you will
   recognize, such as "test from me".
3. Click **Send Message**.

The page tells you the message was sent.

### 2. Send yourself a quote request

Do the same on your quote page. That form has more boxes, including **Phone**
and **Timeline**. Click **Request Quote** at the end.

### 3. Find them in the panel

Go to **Plugins**, then **Leads**. Both of yours should be at the top of the
list, marked **New**. One says **Contact** and one says **Quote**.

Click a row to open it and read what you sent. [Leads](/plugins/leads/) explains
the screen.

### 4. Check your inbox

You should have two emails about them. If they are not there, look in your junk
folder, then mark them as not junk so the next one lands properly.

The address you typed in the form gets a short reply as well, saying the message
arrived. That one goes out on its own, and there is nothing to set up.

### 5. Tidy up

Open each test lead and click **Archive**. It comes off the main list and waits
in **Archived**, so your real inquiries start with a clean inbox.

Use **Archive**, not **Delete**. Delete cannot be undone.

## If nothing arrives

The inquiry is safe even when the email is not. Open the lead: a yellow strip
across the top means the email did not go out.

:::danger[Contact support]
Contact us if a test inquiry did not reach the list, or if no email came.
Tell us:

- the date and time you sent it
- the address the emails should go to

We set that address up, and we can change it for you.

Email [support@lookoutridgeit.com](mailto:support@lookoutridgeit.com).
[Getting support](/help/getting-support/) says what to put in the message.
:::

## One habit worth starting

Your website flags inquiries that look like they came from a robot. A flagged
one is marked **SPAM**, and no email goes out for it.

The check is not perfect, so a real customer lands there now and then. Open
[Leads](/plugins/leads/) once a week and look down the flagged ones. A flagged
lead is thrown away 30 days after it arrives.

:::tip[Tip]
There is no reply box on this screen, and there never was one. Pick up the
phone, or write to the address on the lead.
:::

## What done looks like

Two test inquiries sit in **Archived**. Two emails about them are in your inbox.
You know your form works, because you used it.

Next: [Step 8: Going live](/setup/going-live/).