# Signing in

Your admin panel sits behind a sign in screen. Visitors never see it. Only the
people you invite can get in.

Go to your website's address and add `/_emdash/admin` to the end. The [tour of
the admin panel](/start-here/admin-panel/) has the full steps.

## The sign in screen

![The EmDash sign in screen with three numbered markers: 1 on Sign in with Passkey, 2 on Sign in with email link, and 3 on the language picker.](../../../assets/screenshots/signing-in.png)

*Two ways in. You only need one of them.*

**1. Sign in with Passkey.** The fast way, on a device you have set up.

**2. Sign in with email link.** The backup way. Works on any computer.

**3. The language picker.** Sets the language of the panel. It does not change
a word on your website.

## What a passkey is

A passkey is your device standing in for a password. There is no password to
type, and none to forget. Your fingerprint, your face, or your device PIN
unlocks it.

We set your passkey up with you the first time. After that:

1. Click **Sign in with Passkey**.
2. Your device asks you to prove it is you. Use your fingerprint, your face,
   or your PIN.
3. You land on the **Dashboard**.

A passkey belongs to the device you set it up on. On a borrowed laptop, or a
new phone, it may not be there. Use the email link instead.

## Signing in with an email link

This way sends a link to your inbox. Clicking that link signs you in.

1. Click **Sign in with email link**.
2. Type your email address in the **Email address** box.
3. Click **Send magic link**.

![The Sign in with email screen, with an Email address box, a Send magic link button, and a Back to login button.](../../../assets/screenshots/signing-in-email.png)

*The screen says it will send you a link to sign in without a password.*

Now open your inbox and click the link in the email. It brings you back to your
site, signed in.

Use the email address your account was set up with. Another address will not
work, even if it is yours.

:::note[Important]
If the email has not turned up after a few minutes, look in your spam folder.
Still nothing? [Get in touch](/help/getting-support/) rather than trying again
and again.
:::

## When you cannot get in

Stop. Nothing on the sign in screen can let you back in, and guessing will not
help.

:::danger[Contact support]
Contact us and tell us three things:

- your website address
- the email address on your account
- what the screen says, word for word

We will get you back in.

Email [support@lookoutridgeit.com](mailto:support@lookoutridgeit.com).
[Getting support](/help/getting-support/) says what to put in the message.
:::

:::tip[Tip]
Bookmark this screen while you are looking at it. Press **Cmd+D** on a Mac, or
**Ctrl+D** on Windows. It saves you typing the address every time.
:::

Once you are in, the [tour of the admin panel](/start-here/admin-panel/) shows
you around.